Terms of Use of the Online Store

SIA “Iecavnieks & Co”, Reg. No. 43603048095, address: “Iecavnieki”, Iecava parish, Bauska region, LV-3913, hereinafter referred to as the “Online Store” – provides the content available on the website and sells goods in accordance with the Terms of Use set out below.

Please take a few minutes to familiarize yourself with the Terms of Use of our online store.

1. General Terms

If a consumer purchases goods via the website, such mutual agreement is considered a Distance Contract and is subject to the laws of the Republic of Latvia that regulate distance contracts, including but not limited to the “Consumer Rights Protection Law” of the Republic of Latvia, the Regulations of the Cabinet of Ministers of the Republic of Latvia “Regulations Regarding Distance Contracts”, etc.

2. Making a Purchase

The prices and specifications of the products sold in the Online Store are indicated next to the products.
To place an order, add the desired products to the shopping cart. Fill in all the necessary fields and choose the most suitable delivery method. The total cost of the order, including delivery, is then displayed on the screen. Make the payment to complete the order.

3. Payment Terms

The settlement currency on the site is the Euro. The purchase can be paid for by choosing the following payment methods provided by the payment platform makecommerce.lv, Maksekeskus AS:

Latvian internet bank payments: Swedbank, SEB, Citadele and Luminor
Estonian internet bank payments: Swedbank, SEB, Luminor
Lithuanian internet bank payments: Swedbank, SEB and Luminor
Finnish internet bank payments: Aktia, Ålandsbanken, Danske, Handelsbanken, Nordea, Oma Säästopankki, Pohjola, POP Pankki, S-Pankki, Säästopankki
Visa/Mastercard card payments

NB! When using the internet bank payment method, confirm the order and click the “Return to merchant” button.
Personal data necessary for the execution of payments is transferred to the licensed payment institution Maksekeskus AS.
The contract enters into force upon successful payment to the Online Store’s bank account. If for any reason it is not possible to fulfill the order, the Buyer will be informed about it and the amount paid will be refunded as soon as possible, but no later than within 14 days after receiving the notification.

4. Delivery Terms

Goods are delivered to countries included in the European Union. Purchased goods are delivered using: parcel lockers (DPD, Omniva), courier service, or by picking up on-site at our shop “Iecavnieki”, Iecava parish, Bauska region, LV-3913. All duties and taxes payable to receive the shipment at the delivery destination must be covered by the Buyer. Delivery costs are displayed before order confirmation. Purchased goods are delivered to the address specified by the Buyer within 1 – 14 business days. In exceptional cases, we have the right to ship goods within up to 45 calendar days, informing the client about it.

5. Right of Withdrawal

The Buyer has the right to withdraw from the goods within 14 calendar days from the moment of receipt of the Goods. (Depending on the item, the buyer may not have a mandatory right of withdrawal; in such a case, the reason must be clearly stated and explained). The right of withdrawal is not applicable if the Buyer is a legal entity.
To exercise the right of withdrawal, you must submit a withdrawal form, which can be found here: withdrawal form, by sending it to the e-mail address noliktava@iecavnieks.lv within 14 days after receiving the goods.
The Buyer covers the cost of returning the goods, except in cases where the reason for the return is that the product does not match the order (e.g., incorrect or damaged product).
The Buyer is obliged to return the Goods to the Seller without delay, but no later than within 14 days after sending the withdrawal form to the Online Store. After receiving the returned goods, the Online Store shall immediately, but no later than within 14 days, refund all payments received from the buyer based on the Distance Contract.
The Seller has the right to withhold payment until the Goods or proof of return of the goods are received from the Buyer. If the buyer has chosen a shipping method other than the cheapest standard shipping method offered by the Online Store, the Online Store is not obliged to reimburse the excess shipping costs.
The Online Store is not responsible for delays in the performance of obligations or non-performance, or other types of non-performance due to circumstances and obstacles beyond the reasonable control of the Online Store.
The Online Store reserves the right to refuse to sell goods and to request the return of goods from the Buyer if the price indicated in the Online Store is significantly lower than its market price due to an error.

6. Processing of Buyer’s Personal Data

The Online Store processes only those personal data entered by the buyer when ordering goods, such as name, surname, e-mail, etc.
The Online Store transfers personal data to the transport service provider(s) to ensure the delivery of goods.
If you have explicitly agreed to receive our marketing communications, including news, we may contact you from time to time with information about our services and latest offers. For this purpose, we may process your e-mail address specified when signing up for marketing communication. The Buyer has the option to opt-out of marketing communications by notifying us at info@iecavnieks.lv.

7. Dispute Resolution Procedure

In matters not covered by these terms and conditions, the Buyer and the Seller undertake to comply with the laws and regulations in force in the Republic of Latvia.
The Parties shall resolve all disputes arising between the Seller and the Buyer through mutual negotiations or correspondence. If the dispute cannot be resolved through negotiations or correspondence, the Parties shall resolve the dispute in the court of the Republic of Latvia, observing the laws and regulations of the Republic of Latvia. Disputes between the Buyer (consumer) and the Seller may be referred to the Consumer Rights Protection Centre or the court of the Republic of Latvia.
The Buyer also has the right to appeal to the dispute resolution bodies of the European Union.